Spreadsheets are the most common business intelligence (BI) tool used for data analysis and making decisions. The combination of a blank workbook, basic and advanced calculation functions, and easy customization made spreadsheets a go-to tool for quick and complicated analyses by many levels of business users for decades.
Spreadsheets are everywhere because of Microsoft’s successful bundling of products coupled with powerful marketing and licensing, which allowed Microsoft first to defend stand-alone office productivity applications like Excel, then bundle the applications into a suite (Microsoft Office), and then extend that franchise into the cloud era.
Most users have spreadsheets, think they know how to use them, and believe spreadsheets almost always represent the best tool for the work they have always done. However, as work changes over time, most enterprises never inspect, evaluate, and guide users to the most appropriate tools that reflect the needs and requirements of new business and operating models.
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